Open from June 12th to September 15th, 2025
Option to request early check-in and late check-out (note – subject to availability, always inquire about this option in advance! This service is charged at 30 € / 60 BGN).
These are the terms and conditions for using our websites www.trevlix.com and https://www.william-s-apartments.eu, as well as for ordering services through these websites.
If you have any questions regarding these terms, please contact us via the contact form on our website.
These terms and conditions, along with any notes and additional conditions listed elsewhere on our websites, govern the use of the websites by customers. Please note that the operator is:
William's apartments s. r. o.
Company ID (IČO): 56546971
Tax ID (DIČ): 2122337371
Commercial Register: District Court Žilina, Section: Sro, File No.: 85958/L
Registered Office: Zuzany Chalupovej 4018/18A, 851 07 Bratislava, Slovak Republic
Branch in Bulgaria:
Уилямс апартмънтс с.р.о. Словакия – Representative Office in Bulgaria
BULSTAT: 181352284
Branch Address:
BULGARIA, Postal Code 8256,
Sveti Vlas, Varntsata Area,
Imperial Fort Club Complex, Block 5A, 4th Floor, Apt. 125
The company reserves the right to change these terms and conditions at any time without prior notice. Continued use of the websites or placement of an order following such changes constitutes acceptance of the updated terms.
The contract is concluded between you, the customer, and us only after your order has been processed and confirmed.
By placing an order on our websites, you declare that:
You are not a minor and you have legal capacity to enter into binding contracts.
All personal information provided during registration or booking is complete and truthful.
You are not using a false name or the identity of another person/entity without authorization.
By submitting an order, you agree to these terms and conditions. Please make sure to read them carefully before confirming your order.
You have the right to cancel your order for services within 14 days of confirmation, provided the service has not yet been rendered. If the provision of services has begun with your explicit consent before this period ends, the right to cancel no longer applies. Any applicable refunds will be processed using the original payment method.
After submitting your order, you will receive an email confirmation with detailed information about the content, price, and delivery of the service.
For intangible services (such as accommodation bookings), confirmation and details will be delivered via email.
For physical supplementary items (e.g., coffee capsules), delivery will be made directly to the apartment, usually on the day of arrival or as otherwise agreed.
Returns of physical goods (e.g., coffee capsules) are only accepted if the items are unopened, unused, and undamaged. Returns must be pre-approved and can be made in person or sent by post to an agreed address.
We strive to ensure the information on our websites is as accurate as possible, but we make no express or implied guarantees regarding its accuracy. You are responsible for ensuring your devices are protected from viruses or other risks.
Your rights are protected under applicable consumer protection laws, including but not limited to the Slovak Civil Code (Act No. 40/1964 Coll.) and the Consumer Protection Act (Act No. 250/2007 Coll.).
If any provision of these terms and conditions is found to be invalid, unlawful, or unenforceable, it shall be deemed severable and will not affect the validity and enforceability of the remaining provisions.
Date of issue of these general terms and conditions 01.05.2025
You have the right to cancel your order for services within 14 days of confirmation, provided the service has not yet been rendered. If the provision of services has begun with your explicit consent before this period ends, the right to cancel no longer applies. Any applicable refunds will be processed using the original payment method.
Privacy Policy
Williams Apartments s.r.o. (based in Slovakia) and Уилямс апартмънтс с.р.о. Словакия (Bulgarian branch) (collectively referred to as “Business Name,” “we,” “us,” or “data controller”) respect your privacy and are committed to protecting your personal data when you use our website or place online orders with us.
Williams Apartments s.r.o. provides goods and services and is the data controller for the personal data you provide when ordering goods. You can contact the data protection officer of Williams Apartments s.r.o. via the contact form found at the bottom of this page.
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase on our websites: www.trevlix.com or https://www.william-s-apartments.eu/ (hereinafter referred to as the “Website”).
Personal Data We Collect
When you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
Log files track actions occurring on the Website and collect data including your IP address, browser type, ISP, referring/exit pages, and timestamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Website.
How We Use Your Personal Data
We use the Order Information we collect generally to process any orders placed through the Website (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen orders for potential risk or fraud;
If in line with the preferences you have shared with us, provide you with information or advertisements related to our products or services.
We process your data to fulfill contracts we may have with you (for example, if you make an order through the Website) or otherwise for our legitimate business interests outlined above.
We use the Device Information we collect to help screen for potential risk and fraud (particularly your IP address) and, in most cases, to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and evaluating the success of our marketing and advertising campaigns).
Sharing Your Personal Data
We share your personal data with third parties who assist us in using your personal data as described above. For example, we use SumUp to power our online store. We also use Google Analytics to help us understand how our customers use the Website – you can read more about how Google uses your personal data here. You can opt out of Google Analytics here.
We may share information with service providers who assist us with parts of our business operations. Our contracts stipulate that these service providers may use your information only in connection with the services they perform for us and not for their own or other personal purposes.
Finally, we may share your personal data in accordance with applicable laws and regulations to respond to subpoenas, search warrants, and/or other legal requests for information we receive, or to protect our rights.
International Data Transfers
We may transfer the collected information about you to third parties acting on our behalf who may be located in countries outside of the European Economic Area (EEA) or in countries that the European Commission considers to have adequate protection. These other countries may not provide the same level of protection for your personal data, but we will continue to collect, store, and use your information in accordance with this Privacy Policy and applicable data protection laws. We will ensure that we only share data with organizations that meet an adequate level of data protection in accordance with applicable data protection laws and have satisfactory contractual agreements with those parties.
Your Rights
If you are subject to the GDPR, you have the right to access personal data we hold about you, as well as the right to request its correction, update, or deletion. You have the right to request that we stop processing your data, object to profiling and fully automated decision-making, request that we limit the processing of your personal data, and/or request the transfer of data to third parties (data portability) under certain circumstances. To exercise these rights, please contact us using the details provided below.
You have the right to withdraw your consent to the processing of your data at any time if the processing is based on your consent. You can do this by contacting the DPO (Data Protection Officer) at the provided address.
If you wish to exercise any of the above rights, you can contact us using the contact form found on this page.
You also have the right to file a complaint with the relevant data protection authority. The relevant authority for each country is available on the European Commission's website.
Data Retention
When you place an order through the Website, we will retain your Order Information for as long as necessary to provide our services, or as required by applicable laws. After this period, your personal data will be deleted.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions about our privacy practices, or if you wish to file a complaint, please contact us via the contact form found at the bottom of this page.
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