You can cancel your reservation free of charge one week before arrival.
If canceled 6 days to 3 days before arrival, the cancellation fee is 50% of the price of the stay.
If canceled less than 3 days before arrival, the cancellation fee is 100% of the stay.
Privacy Policy
Why do we process personal data?
We process personal information mainly with the aim of enabling the process and implementation of accommodation services. Furthermore, in order for the operator to be able to offer the use of accommodation or related services again.
Who has access to personal data?
- Accommodation service provider
- Persons to whom the accommodation service provider assigns authorizations for the purpose of processing or implementation of services
- Provider of technical solutions for the reservation system in order to maintain and check the correct functionality of the system
How can I find out what data is being processed about me?
Upon request, we will send you all the personal data we have stored for you.
For what purposes do we process personal data?
- The process of processing and implementation of the ordered service
- Communication related to the evaluation of the quality of services or to the offer of related services of the operator
- Personal data is never passed on to a third party, unless they are legally authorized institutions to do so
Cookies
Cookies are small files that store information in the browser and are used to differentiate site visitors. We never place personal or sensitive data in cookies. Only, for example, numeric identification codes, status variables, etc. are stored in the form of a cookie. We place maximum emphasis on the privacy and security of your data.
Why do we use cookies?
Mainly because without cookies it is not technically possible to implement functions for which it is necessary to maintain information about the visitor who accesses the website. For example, reservations, multi-step orders, user login to the system and the like.
What other services that use cookies may still appear on our website?
These are mainly statistical and advertising services such as Google Analytics, Google AdWords, Sklik List and the like. These cookies (if any of them are used) are mainly used to analyze website traffic and to evaluate the performance of various sales channels and to personalize content and better target advertising.
What can I do if I do not agree to the storage of cookies?
You can use your browser to delete or permanently block all cookies on our website. The browser help contains instructions on how to manage cookies.
Please note that by blocking the basic cookies of the Trevlix reservation system, you will prevent the completion of the reservation process.
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