Nelly Kellys Trutnov Official Site

 

Booking directly with us is 10% cheaper than with global intermediaries :-)

The accommodation price includes breakfast, all fees and parking fees.

We collect the deposit for the stay only in the exposed dates. In the event that we require this deposit, we will contact you.

Currency
Arrival date Departure date
Promo code

23 Double room with a double king bed

15 m2
from 2 100
room / 1 night (min. 2)
Wi-Fi · Shower · WC · Towels · Toiletries · Hairdryer · Safe · Mini-bar · Coffee and tea · Parking · Breakfast

Room number 23 is located on the first floor of the hotel,  windows to the main street (Palackého), with a large double King bed (size 200x200 cm). The room also has a small fridge, a desk with a chair, an armchair . Bathroom with shower, hairdryer, towels, and basic hygiene items.In the hall there is a large wardrobe, in which there is a small safe for storing valuables. There is also a set for preparing coffee, which is included in the accommodation price. Free Wi-Fi connection. The size of the room with anteroom is 15 square meters.

The nearest available date is Fr 06.12.2024 - Su 08.12.2024
price detail  

22 Double room with a double king bed

21 m2
from 2 100
room / 1 night (min. 2)
Wi-Fi · Shower · WC · Towels · Toiletries · Hairdryer · Safe · Mini-bar · Parking · Breakfast

Room number 22 is located on the first floor of the hotel,  windows to the main street (Palackého), with a large double bed ( size 200 x 200 cm). The room also has a small fridge, a desk with a chair, two armchairs and a table. Bathroom with shower, hairdryer, towels and basic hygiene items.In the hallway  there is a large wardrobe, in which there is a small safe for storing valuables. There is also a set for preparing coffee, which is included in the accommodation price. Free Wi-Fi connection. The size of the room with anteroom is 20 square meters.

The nearest available date is Fr 06.12.2024 - Su 08.12.2024
price detail  

21 Familly room

×537 m2
from 2 890
room / 1 night (min. 2)
Wi-Fi · Shower · WC · Towels · Toiletries · Hairdryer · Safe · Mini-bar · Parking · Breakfast

If you are traveling with family, you may like to use the comfort of a spacious room on the first floor of the hotel with  mountain views, which is equipped with two separate rooms, in the first room (22.62 m2)  there is a double king size bed (200 x 200 cm) and one single bed ( 90 x 200 cm).The room also has a small fridge, a desk with a chair, 2 armchairs and a table. There is also a set for preparing coffee, which is included in the accommodation price. Free Wi-Fi connection

Then a second smaller room (14.5 m2) equipped with two separate full-size beds (90 x 200 cm), a desk and chair and 1 armchair. Before entering the rooms, there is a spacious corridor where there are two larger wardrobes, one of them has a small safe for storing valuables. 

Bathroom with shower, hairdryer, towels and basic hygiene items.

The nearest available date is Fr 06.12.2024 - Su 08.12.2024
price detail  

20 Small double room with separate single beds

16 m2
from 2 000
room / 1 night (min. 2)
Wi-Fi · Shower · WC · Towels · Hairdryer · Safe · Coffee machine · Electric kettle · Coffee and tea · Refrigerator · Parking · Breakfast

Room number 20 is located on the first floor of the hotel,

a smaller double room with separate beds (size 90 x 200 cm) a desk with a chair, a wardrobe, where there is a small safe for storing valuables, and a small fridge,set for preparing coffee, which is included in the price of accommodation. Free Wi-Fi connection.

The room includes a bathroom with a shower, hairdryer, towels and basic hygiene items.

The total size of the room, including the corridor, is 16.2 m2.

The nearest available date is Fr 06.12.2024 - Su 08.12.2024
price detail  

35 Double room with a double king size bed

16 m2
in the term is already occupied
Wi-Fi · Shower · WC · Towels · Toiletries · Hairdryer · Safe · Mini-bar · Parking · Breakfast

Room number 35 is located on the second floor of the hotel, windows to the main street (Palackého), with a large double king size bed (size 200 x 200 cm), also equipped with a small refrigerator, a work desk with a chair, an armchair, a set for preparing coffee, which is included in the accommodation price. The room has a bathroom with a shower (2.2m x 1.7m), toilet, hairdryer, towels and toiletries. Part of the room equipment is a large wardrobe with storage space in which there is a small safe for storing valuables. Internet Wi-Fi connection free of charge.

The size of the room with anteroom is 16.52 square meters.

price detail  

34 Double room with a double king size bed

24 m2
in the term is already occupied
Wi-Fi · Shower · WC · Towels · Toiletries · Hairdryer · Safe · Mini-bar · Parking · Breakfast

Room number 34 is located on the second floor of the hotel,  windows to the main street (Palackého), with a large double king size bed (size 200 x 200 cm). The room also has a small fridge, a desk with a chair, 2 armchairs and a table. Bathroom (2.2m x 1.7m) with shower, WC, hairdryer, towels and basic hygiene items.In the hallway there is a large wardrobe, in which there is a small safe for storing valuables. There is also a set for preparing coffee, which is included in the price of accommodation. Free Wi-Fi connection. The size of the room with an anteroom with a total size of (24.1 m2) square meters.

price detail  

32 Double room with King size bed

33 m2
in the term is already occupied
Wi-Fi · Shower · WC · Towels · Toiletries · Hairdryer · Mini-bar · Parking · Breakfast

Very spacious room number 32 (total size including the hallway is 33.6 m2) is located on the second floor of the hotel,  windows to Vezeňská Street and with mountain views. It is equipped with a large double King sie bed ( 200 x 200 cm). The room also has a small fridge, a desk with a chair, a small sofa with a table and 2 armchairs. Bathroom with shower, hairdryer, towels and basic hygiene items.In the hall there is a large wardrobe, in which there is a small safe for storing valuables. There is also a set for preparing coffee, which is included in the price of accommodation. Free Wi-Fi connection.

price detail  

31 Quadruple room

35 m2
in the term is already occupied
Wi-Fi · Shower · WC · Towels · Toiletries · Hairdryer · Safe · Mini-bar · Parking · Breakfast

Very spacious room number 31 is located on the second floor of the hotel,  windows to the street (Vezeňská) and with  mountain views, with a large 2 double king size beds ( 200 x 200 cm). The room also has a small fridge, a desk with a chair, a small sofa with 2 armchairs and a table. Bathroom with shower, hairdryer, towels and basic hygiene items.In the hall there is a large wardrobe, in which there is a small safe for storing valuables. There is also a set for preparing coffee, which is included in the price of accommodation. Free Wi-Fi connection. The size of the room with anteroom is 35 square meters.

The nearest available date is Tu 10.12.2024 - We 11.12.2024
price detail  

42 Double room with double bed - attic

19 m2
in the term is already occupied
Wi-Fi · Shower · WC · Towels · Toiletries · Hairdryer · Safe · Air conditioning · Mini-bar · Parking · Breakfast

Double room in the attic on the third floor, number 42, with a total size of 19.8 m2, roof window to Palackého Street, is equipped with a king-size bed (200 x 200 cm), a work table with a chair, a small refrigerator, a table and 2 armchairs. The room includes a set for preparing coffee, which is included in the accommodation price. Free Wi-Fi internet connection. The room has a bathroom with a shower, toilet, towels, hairdryer and toiletries. A small safe is available in the large wardrobe for storing valuables. There is a mobile air conditioner in the room.

The nearest available date is Tu 10.12.2024 - We 11.12.2024
price detail  

41 Double room with double bed - attic

25 m2
in the term is already occupied
Wi-Fi · Shower · WC · Towels · Toiletries · Hairdryer · Safe · Air conditioning · Mini-bar · Refrigerator · Parking · Breakfast

Double room in the attic on the third floor, number 41, with a total size (24.84 m2), with a roof window facing the mountains. The room is equipped with a king-size bed (200 x 200 cm), a work desk with a chair, a small refrigerator, a table and 2 armchairs. The room includes a set for preparing coffee, which is included in the accommodation price. Free Wi-Fi internet connection. The room has a bathroom with a shower, toilet, towels, hairdryer and toiletries. A small safe is available in the large wardrobe for storing valuables. There is a mobile air conditioning in the room.The room is located on the third floor without an elevator.

The nearest available date is Tu 10.12.2024 - We 11.12.2024
price detail  

GENERAL TERMS AND CONDITIONS


Accommodation of guests at the Nelly Kellys Hotel (Gastrokus s.r.o., IČO: 06010393) takes place on the basis of an accommodation contract concluded in accordance with the provisions of § 2326 and subsequent acts. No. 89/2012 Coll., Civil Code, on the basis of which the Nelly Kellys hotel (hereinafter referred to as the "accommodator") provides the accommodated with temporary accommodation for an agreed period of time or for a period resulting from the purpose of accommodation in a facility designated for that purpose and the accommodated (hereinafter also referred to as " guest") undertakes to pay the accommodation provider for the accommodation and the services associated with it within the period set by these accommodation regulations (hereinafter also referred to as the "agreement"). The accommodation agreement is always concluded in writing. To comply with the form requirement, at least a written confirmation of the order or reservation by email or through the online reservation portal is sufficient. If the accommodated person does not comply with the obligations arising from the accommodation contract and the accompanying accommodation rules and/or the accommodation provider's price list or otherwise violates good manners in the hotel, the accommodation provider is entitled to terminate the accommodation contract before the end of the agreed period, even without a notice period, if the guest is notified of his misconduct by the hotel in accordance with §2331 of the Civil Code.

Terms of delivery:
The accommodation reservation is considered binding after confirmation by the hotel. Accommodation is available from 3 pm on the day of arrival and the room must be vacated by 10 am on the day of departure. In case of special requests (e.g. early arrival, late departure), these situations must be consulted in advance with the hotel.

Prices and services:
Indicative prices for accommodation and any other services are listed in the accommodation provider's presentation materials (website, brochures, etc.). However, the customer is bound by the price stated in the accommodation voucher (hereinafter referred to as the voucher). For the range of contractually agreed services and prices their breakdown in the voucher is binding. The host is entitled to change the agreed conditions of stay in cases beyond his control (e.g. force majeure).

Cancellation conditions / cancellation of stay:
Cancellation conditions may vary depending on the type of reservation and rates. By default, the reservation can be canceled free of charge up to 3 days before the planned arrival. In case of later cancellation or no-show, the hotel is entitled to charge a fee of 100% of the reservation price. The accommodation provider will not charge the customer the aforementioned cancellation fees if he could not use the agreed services for the following reasons: death in the family, hospitalization of the customer or a member of his family, serious illness, recall order, natural disaster. The customer is obliged to document the above-mentioned facts with a written document to the accommodation provider within 3 days of their occurrence at the latest.

Refund Terms:
Refunds will be made in the same way as the original payment was made, unless otherwise agreed.

Conflict solving:

Informal dispute resolution
In case of any discrepancies or complaints from the guest, the hotel first tries to resolve the situation informally through its customer service or directly with the hotel management.

Written complaints
If it is not possible to reach a satisfactory solution informally, the guest has the right to submit a written complaint. This complaint should be addressed to the hotel management and should contain a detailed description of the problem and the desired solution.

Complaints processing
All written complaints will be processed within 14 working days of their receipt. The hotel undertakes to inform the guest about the progress of the complaint resolution and the measures taken.

Mediation
In the event that a satisfactory resolution cannot be reached through the hotel's internal processes, mediation with an independent third party may be considered.

Legal action
If even mediation does not lead to a resolution of the dispute, the parties may proceed to judicial settlement of the dispute. Compliance with legal regulations.

All dispute resolution procedures will be conducted in accordance with applicable laws and regulations that protect consumer rights.

Validity:
These business and cancellation conditions are an integral part of the accommodation order and accommodation voucher (voucher).

The cancellation fee is a contractual penalty.

 

Cancellation terms (unless otherwise specified in advance):

 

3 - 0   days before arrival…100% of the price of unoccupied capacity

 

In case of non-payment of the deposit, from which the cancellation fees could be deducted, the accommodation provider has the right to send the customer an invoice in the amount of the cancellation fees.

 

In case of cancellation due to unavoidable events (death in the family, hospitalization of the customer or a member of his family, serious illness, natural disaster), no cancellation fee is charged. The customer is obliged to document the above-mentioned facts with a written document to the accommodation provider within 3 days of their occurrence at the latest.

 

In case of cancellation for other serious reasons, a change of date is possible by mutual agreement.

Privacy Policy

 

Why do we process personal data?

We process personal information mainly with the aim of enabling the process and implementation of accommodation services. Furthermore, so that the operator can once again offer the use of accommodation or related services.

 

Who has access to personal data?

Provider of accommodation services
Persons to whom the accommodation service provider assigns authorization for the purpose of processing or implementing services
Provider of a technical solution for the reservation system for the purpose of maintaining and checking the correct functionality of the system


How can I find out what data is being processed about me?

Upon request, we will send you all the personal data we hold about you.

 

For what purposes do we process personal data?

The process of processing and implementing the ordered service
Communication related to the evaluation of the quality of services or the offer of related services of the operator
Optional voluntary registration of newsletter sending
Personal data is never transferred to a third party, unless it is an institution that is authorized to do so by law
Cookies

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Why do we use cookies?

Primarily because without cookies it is technically impossible to implement functions for which it is necessary to retain information about the visitor who accesses the website. For example, it concerns reservations, multi-step orders, user login to the system, and the like.


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