General terms of rental

Thank you for choosing our MONTY Apartments rental service and we would like to ask you to comply with the following rules:

1. Apartments for rent

• The client can order the rental of apartments in person, by phone or through the website www.apartmanmonty.com. In the case of such an order, the landlord undertakes to notify the client within 24 hours of the acceptance of his order to book the apartment. If the apartment is occupied on the required date, the landlord will, by mutual agreement, offer the client a different date to choose from.
• The total price for renting an apartment is based on the client's requirements and is published on the landlord's website www.apartmanmonty.com.
• The landlord provides the client only services related to overnight stays.
• The client undertakes that during his stay in the apartment will be accommodated only as many people as were initially properly reported to the landlord. It is not allowed to accommodate or overnight other people without the consent of the landlord.
• Apartment rental can only be provided to a client who proves his / her valid identity card upon arrival at the apartment. The landlord will issue the client the keys to the apartment after paying the amount for renting the apartment. Before checking in, the client checks to see if any inventory items are damaged. If it finds damage to any inventory item, it will immediately notify the landlord. Later findings cannot be accepted. The client then takes over responsibility for the rented apartment, including the inventory in question, which he confirms with his signature on the form "Record of handing over Apartment MONTY *** for short-term rent".
• The client's insurance is not included in the rental price.
• Individuals under the age of 18 are not allowed in the apartment.

2. Arrival

• Upon arrival, the client can use a safe contactless way of accommodation through our apartment checking boxes. Apartment keys will be stored in the appropriate apartment box, instructions on their collection will be sent to the client to the specified phone number when booking via SMS.
• check in: from 2.00 pm
• check out: until 10:00

    The client will specify the specific time of arrival by telephone (+421 905 120 216) or by e-mail: apartmanmonty@gmail.com approx. 2-3 before arrival.

3. Stay

• The apartments are strictly non-smoking!
• Dogs and other animals are not allowed in the apartments.
• The client agrees that the maintenance worker or the landlord has the right to enter the apartment during the entire rental period on the basis of an agreement with the client in order to perform his / her duties.
• In the period from 22.00 to 06.00, the client is obliged to observe night rest.
• Part of the rental of the apartments is the free provision of a parking space for the client for two motor vehicles at a designated location near the apartment house. The parking space is not guarded, the landlord is not responsible for theft or damage to the motor vehicle. We recommend our clients to always make sure that the car is properly locked and secured.
• The landlord is not responsible for things (valuables, money, etc.) brought by the client to the apartments, as well as for damage caused to stored items.
• The client is obliged to act in such a way that there is no damage to health, property, nature and the environment. As a prevention, the client will have a locked entrance door to the apartment house and an entrance door to the apartment even during the stay in the rented apartment. Before leaving the apartment, the client properly checks the closing of the water taps, turning off the lights, turning off electrical appliances and closing the windows and doors in the apartment.
• In the apartments, the client may not move the interior equipment, make any changes or modifications to the equipment of the apartment, make interventions in the electrical network or other installation without the consent of the landlord.
• The client is not allowed to use its own electric and gas portable appliances in the apartments. This restriction does not apply to the use of electrical appliances installed directly in the apartment, or portable electrical equipment (razor, hair dryer, chargers for common electrical appliances, etc.).
• In the event of a fire, the client is obliged to follow the instructions of the responsible staff (in accordance with the fire evacuation plan of the apartment house) and after the arrival of the fire brigade, the instructions of the intervention commander.
• For safety reasons, we do not recommend leaving children under the age of 12 without adult supervision.

4. Cancellation policy

• The client can cancel the reservation by phone (+421 905 120 216) or by email (apartmanmonty@gmail.com).
• The client can cancel the reservation free of charge up to 7 days before arrival.
• The client has the opportunity, in the event of his request to cancel the reservation within 7 days before arrival, to change the date of the original reservation for another period up to 1 year by mutual agreement with a fixation of the paid reservation price.
• The client will pay 100% of the total price of the reservation if he cancels it within 7 days before arrival.

By paying the payment for renting the apartment, the client accepts the payment and cancellation conditions and confirms that these "General conditions for providing short-term rent of the apartment MONTY ***" are known, understands, agrees with them and accepts them in full.

We want to ask our clients to read these conditions carefully before starting their stay and in case something in their content is not completely understandable, or in case of any questions to contact us.

Validity: from 01.11.2012

Cancellation policy

• The client can cancel the reservation by phone (+421 905 120 216) or by email (apartmanmonty@gmail.com).
• The client can cancel the reservation free of charge up to 7 days before arrival
• The client has the opportunity, in the event of his request to cancel the reservation within 7 days before arrival, to change the date of the original reservation for another period up to 1 year by mutual agreement with a fixation of the paid reservation price.
• The client will pay 100% of the total price of the reservation if he cancels it within 7 days before arrival.

By checking the box, I express my voluntary consent to the processing of my personal data in accordance with Act no. 18/2018 Coll. on the protection of personal data and the GDPR Regulation in the scope of: name, surname, telephone number, e-mail to the landlord for the purposes of renting and booking the apartment. I consent to the processing for as long as the purpose of the processing of personal data continues.
As the person concerned, I declare that I am aware of my rights in accordance with Act no. 18/2018 Coll. on the protection of personal data and the GDPR Regulation, and that is that I can withdraw my consent at any time in writing, I have the right to access, delete, correct, restrict the processing and transferability of my personal data. At the same time, I declare that the personal data provided is true.