Dear Guests,
We’re delighted that you’ve chosen to book your stay with us! You can select any available date – the minimum length of stay is 2 nights. Longer stays come with better rates and even more relaxation.
🐾 Pets are welcome at our cottages.
🎁 We’ve also prepared several themed stay packages for you, which you’ll find under the "Stay Packages" tab.
Didn’t find a package that suits your needs? Contact us and we’ll gladly create a custom offer just for you.
If you have a promo code, you can enter it before or during the booking process in the "Promo Code" field.
And if you haven’t come across any code yet – here’s a little surprise just for you:
🎉 Welcome Discount – 5% OFF
➡️ Use promo code: TRIGROSE
📅 Valid for stays of 3 nights or more
❗ Promo codes cannot be applied to pre-made stay packages.
If the stay package you selected isn’t available for your chosen dates (due to occupancy), check our availability calendar and choose another date that works for you.
Need help? Just give us a call – we’ll find a solution together:
📞 +421 905 394 034, rezervacie@chalupytrigrose.sk
We look forward to welcoming you!
…and you can look forward to beautiful nature in the heart of Liptov – plus a little surprise waiting just for you. 🌲✨
These terms and conditions govern the contractual relationship between the accommodation provider and the customer who books a stay through the reservation system or another communication channel.
Accommodation services are provided by:
FLATHOUSE RENT, s.r.o.
Dolný Smokovec 16046, 059 81 Vysoké Tatry
Company ID: 55227902 | VAT: 2121911055
Responsible person: Ing. Marek Šebeňa
Email: kamznudy.sk@gmail.com
Phone: +421 905 394 034
The customer books accommodation by selecting the date, number of guests, and type of accommodation in the reservation system.
The system automatically calculates the total price and the deposit based on the selected parameters.
The reservation becomes binding once it is confirmed by the provider.
The customer is required to pay the deposit to the provider’s bank account within 3 days, based on the issued invoice.
If the deposit is not paid within 3 days, the provider reserves the right to release the reserved dates.
If the full price of the stay was not paid in advance, the customer must pay the remaining balance no later than 3 days before arrival, via bank transfer to the provider’s account.
Payment details are included in the issued invoice.
Cancellation terms are described in a separate document available to the customer at the time of booking or upon request.
Upon arrival, a refundable deposit of €200 is required. The deposit will be refunded in full after the stay if no damage is found to the property of the provider.
Local accommodation tax: €1 / person / night – added to the total price.
Cleaning fee:
Stays of 3 or more nights: cleaning is included.
Stays of 2 nights: one-time fee of €60.
Pet fee: €10 / night / pet – dogs and cats are allowed with prior agreement.
Firewood and charcoal: €15 / stay – optional service for grilling and fire use.
Guests are required to follow the house rules, available at the accommodation and in the online guest guide.
The customer is responsible for any damage to the equipment or furnishings caused during the stay.
The provider has the right to deduct reasonable amounts from the security deposit for damages, excessive mess, or violations of house rules.
By making a reservation, the customer agrees to the processing of their personal data for the purpose of providing accommodation services. Data is not shared with third parties and is processed in accordance with GDPR.
These terms take effect on the day of publication and may be updated. The current version is always available on the provider’s official website.
📅 More than 30 days before arrival:
✅ Free cancellation – no cancellation fee
📅 15 to 29 days before arrival:
⚠️ Cancellation fee 50 % of the total price
📅 4 to 14 days before arrival:
🔸 Cancellation fee 75 % of the total price
📅 Less than 4 days before arrival or no-show:
❌ Cancellation fee 100 %
We process your personal data primarily to manage reservations and provide accommodation services.
We may also use it for:
communication related to your stay,
guest satisfaction feedback,
sending news and special offers (only with your consent).
Accommodation provider: FLATHOUSE RENT, s.r.o.
Persons authorized to manage bookings and guest services
Technical provider of the reservation system (e.g., Trevlix) – for maintenance and operation of the system
Upon request, we will provide you with a complete overview of the personal data we store about you.
Processing and managing accommodation bookings
Communication during and after your stay
Service quality evaluation
Newsletter distribution (only with your explicit consent)
Your data is never shared with third parties unless required by law
We use cookies on our website for the following purposes:
to ensure the proper functioning of the reservation system,
to store user preferences,
for traffic analysis and performance tracking (e.g., Google Analytics, Google Ads).
No personal or sensitive data is ever stored in cookies.
You can block or delete cookies in your browser settings.
Please note, however, that blocking essential cookies may prevent you from completing a reservation.
Your data is stored securely and in compliance with Slovak law and GDPR. Only authorized persons have access to it.
This policy is valid from the date of publication and may be updated. The current version is always available on the provider’s official website.
trevlix