You can make a reservation anytime and conveniently via the online reservation system below or by phone +420 739 375 263
Dog accommodation is available only upon request. As standard we accommodate small room breeds (Bichon).
Terms and Conditions
The Operator provides accommodation service to the Customer who books accommodation in the Operator's accommodation facility.
The accommodation service provider is: Pension Fortuna s.r.o. ID 27817024, with registered office at Halenkov 318, 756 03 email: email@example.com phone: +420739375263, The customer is the person who books accommodation in the accommodation facility of the operator.
The description of the accommodation units of the accommodation facility is given in the reservation system.
The price for accommodation services is calculated by the reservation system according to the type of accommodation, number of reserved accommodation units, number of guests, length and date of reservation.
The reservation system also calculates the amount of the deposit for the accommodation services, which the customer pays through the online payment gateway.
The customer pays in advance the amount of the deposit for accommodation through the payment gateway in the amount set by the operator for the type and date of accommodation.
After confirmation by the operator, the reservation is binding for the customer and the customer is obliged to pay the amount of the accommodation deposit within three days.
If the accommodation deposit is not paid within three days of the reservation, the operator is entitled to release the reserved date for other customers.
Cancellation conditions are set out in a separate document.
The Czech Trade Inspection Authority, based at Štěpánská 567/15, 120 00 Prague 2, https://adr.coi.cz/cs, is competent for out-of-court settlement of consumer disputes. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between obje
The customer can cancel the reservation by e-mail.
Cancellation 7 days or more before the start of the stay ... free of charge
Cancellation 0 to 7 days before the start of the stay ... 100% of the amount
1. The controller of personal data pursuant to Article 4, point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: "GDPR") is Pension Fortuna s.r.o., ID No. 27817024, with registered office at Halenkov 318, 756 03 (hereinafter: "Controller").
2. The contact details of the controller are
address: Halenkov 318, 756 03
telephone: +420 739 375 263
3. Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
4. the controller has not appointed a data protection officer.
Sources and categories of personal data processed
1.The controller processes personal data that you have provided to the controller or personal data that the controller has obtained by filling in the form.
2.The controller processes your identification and contact data and data necessary for the performance of the contract.
Lawful basis and purpose of the processing of personal data
1.The lawful reason for processing personal data is
-the performance of a contract between you and the controller pursuant to Article 6(1)(b) GDPR,
-performance of a legal obligation