Hello,

Thank you for your reservation and we look forward to seeing you. GDPR - ZeMě Apartments

in accordance with applicable Czech legislation and the GDPR (General Data Protection Regulation – Regulation (EU) 2016/679).

Personal Data Protection Policy (GDPR)

1. Personal Data Controller

The personal data controller pursuant to Article 4(7) of the GDPR is: Eva Ohrablová, ID No.: 08863687, Vaňkova 449, Nové Město pod Smrkem 469 65

Apartmány ZeMě

Address: Vaňkova 449, Nové Město pod Smrkem 469 65

Email: info@apartmanyzeme.cz

Phone: +420 776 100 143

2. What personal data do we process?

As part of the operation of our website and the provision of services, we process the following personal data:

Identification data – first name, last name, date of birth, ID card number

Contact details – email, telephone number

Reservation details – date of stay, number of persons

Billing details – if an invoice is required

Technical data – IP address, cookies, analytical data on visitor traffic

3. Purposes and legal basis for the processing of personal data

We process your personal data only on the basis of a valid legal reason:

Performance of a contract (Article 6(1)(b) of the GDPR) – securing reservations and accommodation.

Legal obligation (Article 6(1)(c) of the GDPR) – keeping accounting records, obligation to report guests to the foreign police.

Legitimate interest (Article 6(1)(f) of the GDPR) – improving our services, web analytics, direct marketing (e.g. sending news).

Consent to processing (Article 6(1)(a) of the GDPR) – sending newsletters, marketing communications (consent can be withdrawn at any time).

4. Retention period of personal data

We only store personal data for as long as is necessary to fulfill the given purpose:

Data related to reservations: for 3 years after the provision of services.

Billing data: for 10 years in accordance with accounting and tax regulations.

Marketing data: until consent is revoked.

5. Who do we share personal data with?

Your personal data may be shared with the following entities:

Accountants and tax advisors – processing of billing data.

Foreign Police – obligation to report foreigners in accordance with Act No. 326/1999 Coll.

IT providers and hosting services – website operation, email communication.

Marketing and analytical tools – Google Analytics, Meta (Facebook), Seznam.cz.

6. What are your rights?

Under the GDPR, you have the following rights:

Right of access – to find out what data we process about you.

Right to rectification – to correct inaccurate or outdated data.

Right to erasure (right to be forgotten) – if the data is no longer needed.

Right to restriction of processing – temporary restriction of data processing.

Right to portability – to obtain data in a structured format.

Right to object – to processing based on legitimate interest.

Right to lodge a complaint – with the Office for Personal Data Protection (www.uoou.cz).

7. Personal data security

We adhere to strict security measures to protect your data, including encryption, access protection, and regular security checks.

8. Use of cookies

The Apartmány ZeMě website uses cookies to ensure proper functionality and analytics. For details, see our cookie policy.

9. Changes to the privacy policy

This policy may be updated. We recommend that you check the current version regularly.

10. Contact for exercising your rights

If you have any questions about personal data protection or wish to exercise your rights, please contact us:

Email: info@apartmanyzeme.cz

Phone: +420 776 100 143

We look forward to your stay at

Translated with DeepL.com (free version)