Hello,
Thank you for your reservation! We're really looking forward to your stay at Apartmány ZeMě!
Your apartment will be ready for you from 3:00 PM on your arrival day and will be available until 10:00 AM on your departure day. We'll send you detailed check-in information via email two days before your arrival.
To make your relaxation as pleasant as possible, here are a few proven tips for places in the area:
We hope your stay will be full of satisfaction. If you need anything at all, please don't hesitate to contact us at +420776100143 or via email at apartmanyzeme@gmail.com.
We wish you wonderful relaxation!
Best regards,
Eva Ohrablová Apartmány ZeMě
Hello,
Thank you for your reservation and we look forward to seeing you. GDPR - ZeMě Apartments
in accordance with applicable Czech legislation and the GDPR (General Data Protection Regulation – Regulation (EU) 2016/679).
Personal Data Protection Policy (GDPR)
1. Personal Data Controller
The personal data controller pursuant to Article 4(7) of the GDPR is: Eva Ohrablová, ID No.: 08863687, Vaňkova 449, Nové Město pod Smrkem 469 65
Apartmány ZeMě
Address: Vaňkova 449, Nové Město pod Smrkem 469 65
Email: info@apartmanyzeme.cz
Phone: +420 776 100 143
2. What personal data do we process?
As part of the operation of our website and the provision of services, we process the following personal data:
Identification data – first name, last name, date of birth, ID card number
Contact details – email, telephone number
Reservation details – date of stay, number of persons
Billing details – if an invoice is required
Technical data – IP address, cookies, analytical data on visitor traffic
3. Purposes and legal basis for the processing of personal data
We process your personal data only on the basis of a valid legal reason:
Performance of a contract (Article 6(1)(b) of the GDPR) – securing reservations and accommodation.
Legal obligation (Article 6(1)(c) of the GDPR) – keeping accounting records, obligation to report guests to the foreign police.
Legitimate interest (Article 6(1)(f) of the GDPR) – improving our services, web analytics, direct marketing (e.g. sending news).
Consent to processing (Article 6(1)(a) of the GDPR) – sending newsletters, marketing communications (consent can be withdrawn at any time).
4. Retention period of personal data
We only store personal data for as long as is necessary to fulfill the given purpose:
Data related to reservations: for 3 years after the provision of services.
Billing data: for 10 years in accordance with accounting and tax regulations.
Marketing data: until consent is revoked.
5. Who do we share personal data with?
Your personal data may be shared with the following entities:
Accountants and tax advisors – processing of billing data.
Foreign Police – obligation to report foreigners in accordance with Act No. 326/1999 Coll.
IT providers and hosting services – website operation, email communication.
Marketing and analytical tools – Google Analytics, Meta (Facebook), Seznam.cz.
6. What are your rights?
Under the GDPR, you have the following rights:
Right of access – to find out what data we process about you.
Right to rectification – to correct inaccurate or outdated data.
Right to erasure (right to be forgotten) – if the data is no longer needed.
Right to restriction of processing – temporary restriction of data processing.
Right to portability – to obtain data in a structured format.
Right to object – to processing based on legitimate interest.
Right to lodge a complaint – with the Office for Personal Data Protection (www.uoou.cz).
7. Personal data security
We adhere to strict security measures to protect your data, including encryption, access protection, and regular security checks.
8. Use of cookies
The Apartmány ZeMě website uses cookies to ensure proper functionality and analytics. For details, see our cookie policy.
9. Changes to the privacy policy
This policy may be updated. We recommend that you check the current version regularly.
10. Contact for exercising your rights
If you have any questions about personal data protection or wish to exercise your rights, please contact us:
Email: info@apartmanyzeme.cz
Phone: +420 776 100 143
We look forward to your stay at
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