The information in the booking system is always up-to-date. Your reservation will automatically appear here after you have paid the deposit. It is not binding until then.
Terms and Conditions
Apartment Chameleon Mikulov, Piaristů 997/10, 69201 Mikulov
The operator provides accommodation service to the customer who books accommodation in the accommodation facility of the operator.
The accommodation service provider is:
OMNICRAFT, s.r.o. with registered office at 28.října 11, 261 01, Příbram, ID: 06048838, VAT: CZ06048838, Karel Nekolný, karel.nekolny@omnicraft.cz, +420604995656,
The customer is the person who books accommodation in the accommodation facility of the operator.
The description of the accommodation units of the accommodation facility is given in the reservation system.
The price for accommodation services is calculated by the reservation system according to the type of accommodation, number of reserved accommodation units, number of guests, length and date of reservation.
The reservation system also calculates the amount of the deposit for the accommodation services, which the customer pays through the online payment gateway.
The customer pays in advance the amount of the deposit for accommodation through the payment gateway in the amount set by the operator for the type and date of accommodation.
After confirmation by the operator, the reservation is binding for the customer and the customer is obliged to pay the amount of the accommodation deposit within three days.
If the accommodation deposit is not paid within three days of the reservation, the operator is entitled to release the reserved date for other customers.
Cancellation conditions are set out in a separate document.
The Czech Trade Inspection Authority (Česká obchodní inspekce), located at Štěpánská 567/15, 120 00 Prague 2, https://adr.coi.cz/cs, is competent for out-of-court settlement of consumer disputes. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Customer and the Service Provider.
Deposit, liability for damages, house rules
Smoking and pets are not allowed in the entire apartment.
Cancellation fees for cancellation
Free cancellation up to 14 days before arrival.
50% of the price of the stay for cancellations made less than 14 days before arrival
100% of the price for cancellations made less than 7 days before arrival
In case of cancellation, an adequate part of the price of the stay will be refunded back to the account from which the payment came.
Privacy Policy
1. Who is the data controller
OMNICRAFT, s.r.o. with registered office at 28.října 11, 261 01, Příbram, ID: 06048838, VAT: CZ06048838
2. Principles of personal data processing
we process personal data in a fair, lawful and transparent manner
personal data are collected exclusively for specific, explicit and legitimate purposes and are not processed in a way that is incompatible with those purposes
the scope of the personal data processed is proportionate, relevant and limited to the purposes stated
we have taken all reasonable steps to process accurate and up-to-date personal data
we keep personal data only for as long as necessary for the purposes for which they are processed
we process personal data in a manner that ensures its appropriate security, including protection by appropriate technical and organisational measures against unauthorised or unlawful processing and against accidental loss, destruction or damage.
3. What personal data we process
We process your data exclusively for the provision of accommodation services by OMNICRAFT, s.r.o.
Name and surname
Address
Telephone number and email for necessary communication with guests regarding reservations, arrival, departure and other matters, if applicable.
4. On what legal basis do we process your personal data?
interactions and communications with guests
5. Rights of data subjects
Under the GDPR, your rights are:
The right of the OU subject to be forgotten, to be erased (Article 17 GDPR)
The right of the OU subject to be informed of the data that the controller or processor holds about the subject (Article 15 GDPR)
The right of the OU subject to object to the processing of his or her personal data (Article 21 GDPR)
The right of the OU subject to restriction of processing (Article 18 GDPR)
The right of the OU subject to be able to transfer his or her personal data from the controller to a third party (Article 20 GDPR)
The right of the OU subject to request a human review in the event of automated decision-making (Article 22 GDPR)
The right of the OU subject to update their personal data so that an out-of-date version does not cause them harm (Article 16 GDPR)
In accordance with Article 21(4) of the GDPR, it separately informs you that you have the right to object to automated individual decision-making and that you have the right to object at any time to the processing of personal data for direct marketing purposes under Article 21(2) of the GDPR. It also informs you that if you suspect that your personal data is being processed unlawfully, you have the right to lodge a complaint with the Office for Personal Data Protection of the Czech Republic.
Records are kept only in written form and stored in a secure place.
Cookies
What are cookies?
Cookies are small files that store information in your browser and are used to distinguish visitors to a website. We never place personal or sensitive data in cookies. Only, for example, numerical identification codes, status variables, etc. are stored in the form of cookies. We place the utmost importance on the privacy and security of your data.
Why do we use cookies?
First of all, because without cookies it is technically impossible to implement the functions that require information about the visitor who accesses the website. For example, this includes reservations, multi-step orders, user logging into the system and so on.
What other services that use cookies may still appear on our website?
First of all, these are statistical and advertising services such as Google Analytics, Google AdWords, List Sklik and the like. These cookies (if any are used) are mainly used to analyse website traffic and to evaluate the performance of different sales channels and to personalise content and better target advertising.
What can I do if I do not agree to the storage of cookies?
You can delete or permanently block all cookies on our website using your browser. Your browser help contains instructions on how to manage cookies.
Please note that blocking the Trevlix booking system's essential cookies will prevent you from completing the booking process.
Chameleon Mikulov
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