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Garance nejnižší ceny 

Wellness si můžete rezervovat na telefonním čísle +420 721 877 658

Booking · Total guests

Promo code
Term of accomodation: 22.04.2024 - 23.04.2024 (nights: 1)
Accommodation: 1x Room 2 [2+2]
Child under 5 years free.
Please do not include children under 5 years as accommodated persons, provide this information in the booking note.
Room 2 [2+2]
0% deposit
Additional services
×
×
×
Total 1400

Contact information

recommended check-in 16:00 · earliest 14:00

Terms and Conditions

The operator provides an accommodation service to the customer who reserves accommodation in the operator's accommodation facility.
The operator of the accommodation services is: Helena Grygarová ID 49600141, with registered office at 28.října 602 Lipník nad Bečvou email: info@penzionugrygaru.cz phone: +420721877658, The customer is the person who reserves accommodation in the operator's accommodation facility.
The description of the accommodation units of the accommodation facility is given in the reservation system.
The price for accommodation services is calculated by the reservation system according to the type of accommodation, the number of reserved accommodation units, the number of guests, the length and date of the reservation.
The reservation system also calculates the amount of the deposit for accommodation services, which the customer pays through the online payment gateway.
The customer pays in advance the amount of the deposit for the accommodation through the payment gateway in the amount determined by the operator for the given type and date of accommodation.
After confirmation by the operator, the reservation is binding for the customer and the customer is obliged to pay the deposit for the accommodation within three days.
If the deposit for the accommodation is not paid within three days of the reservation, the operator is entitled to release the booked date for other customers.
Cancellation conditions are listed in a separate document.
Out-of-court settlement of consumer disputes is the responsibility of the Czech Trade Inspection, with registered office at Štěpánská 567/15, 120 00 Prague 2, https://adr.coi.cz/cs. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the customer and the Service provider.
Terms and Conditions
General Terms and Conditions
Regarding accommodation in the Wellness pension U Grygarů, Helena Grygarová ID 49600141, with registered office 28.října 602 Lipník nad Bečvou email: info@penzionugrygaru.cz phone: +420721877658 (hereinafter referred to as "General Terms and Conditions").

1. Scope, purpose and validity of the general conditions
1.1. All the provisions of these General Terms and Conditions become an integral part of every contractual relationship between Helena Grygarová IČ 49600141, registered office 28.října 602 Lipník nad Bečvou email: info@penzioungrygaru.cz phone: +420721877658 the operator of the Wellness pension U Grygarů on the one hand and a natural person or a legal entity that concludes an accommodation contract with the Host as a guest or on behalf of a guest (in the case of a legal entity) (hereinafter referred to as the "Guest") on the other side. All persons who are accommodated together with the Guest or for whom the Guest concludes an accommodation contract with the Host are considered to be a Guest.

1.2. These General Terms and Conditions regulate the conditions for the Guest's accommodation with the Host, based on the accommodation contract concluded between the Host and the Guest. In the sense of these General Terms and Conditions, an accommodation contract means a written accommodation contract, a Guest's accommodation order accepted in writing by the Accommodation Provider, or an accommodation offer from the Accommodation Provider agreed in writing by the Guest. For the purposes of these General Terms and Conditions, direct accommodation of the Guest by the Host, based on the Guest's verbal request accepted by the Host, is considered an accommodation contract. For the purposes of these General Terms and Conditions, an act made by email is also considered a written act if it is clear who is performing such an act.

1.3. By concluding a written accommodation contract, confirming the Guest's order by the Accommodation Provider, or by agreeing in writing to the Customer's accommodation offer by the Guest, or by direct accommodation of the Guest by the Accommodation Provider, based on the Guest's oral request accepted by the Accommodation Provider, the Guest expresses full consent to all rights and obligations contained in these General Terms and Conditions and arising from these General Terms and Conditions.

1.4. In the event that the content of the accommodation contract deviates from the content of these General Terms and Conditions, the provisions of the accommodation contract take precedence over the deviating provisions of these General Terms and Conditions.

2. Deposit
2.1. Unless otherwise determined by the Host in individual cases, the Guest is obliged to pay the Host a deposit.

2.2. The Guest is obliged to pay the deposit within the deadline specified by the Host. In the event that the deposit is not paid by the Guest within the deadline specified by the Accommodation Provider, the Accommodation Provider is entitled to withdraw from the accommodation contract with immediate effect. Withdrawal does not terminate the Host's right to compensation for damages and other performance in accordance with these General Terms and Conditions.

2.3. The deposit is a partial payment of the agreed reward.

3. Beginning and end of accommodation
3.1. The Guest has the right, unless the Accommodation Provider offers him another time for accommodation, to move into the rented premises from 2 pm on the agreed day ("day of arrival").

3.2. On the day of departure, the Guest must vacate the rented premises no later than 10:00 a.m. (hereinafter referred to as the "day of departure"). The host is entitled to bill the next day if the rented premises are not vacated by the guest on time.

4. Price of accommodation
4.1. The Guest is obliged to pay the price for accommodation and other services according to the current price list of the Accommodation Provider on the day of arrival. The price list is available from the Host and also on the Host's website (https://penzioungrygaru.cz/cenik/).

4.2. The prices are given in CZK, including VAT in the amount specified by law

internal regulations.

4.3. Payments in a currency other than CZK are possible only with the consent of the Host.

4.4. Payment by credit card is possible. The list of payment cards accepted by the Host is listed directly at the Host.

5. Fees in case of non-accommodation
5.1. The Guest acknowledges that by concluding the accommodation contract, the Accommodation Provider reserves the accommodation capacity requested by the Guest. In the event that the Guest does not start the accommodation on the day of the specified arrival, he is obliged to pay the following fees from the accommodation price to the Accommodation Provider for the entire duration of the Guest's planned stay with the Accommodation Provider (i.e. for the price from the planned arrival date to the planned departure date), hereinafter referred to as the "cancellation fee" :

(i) If the Guest cancels the accommodation earlier than thirty (30) days before the planned arrival date, the cancellation fee is CZK 0.00;

(ii) In the event that the Guest cancels the accommodation between the thirtieth (30) day before the day of arrival and the tenth (15) day before the day of arrival, the cancellation fee is 15% of the price for the accommodation for the entire duration of the Guest's planned stay with the Host;

(iii) In the event that the Guest cancels the accommodation within ten (15) days before the planned date of arrival, the cancellation fee is 30% of the accommodation price for the entire duration of the Guest's planned stay with the Host;

5.2. The Guest undertakes to pay the cancellation fee within ten (10) days of the Host's request. Termination of the accommodation contract does not affect the Guest's obligation to pay cancellation fees according to these General Terms and Conditions.

5.3. The host is entitled to count the deposit paid by the Guest against the cancellation fee.

5.4. The host is entitled to pre-authorize the payment card before the guest's arrival. In the event that the Guest is required to pay cancellation fees, the Host is entitled to use an authorized payment from the Guest's payment card to pay the cancellation fees.

5.5. If the Guest leaves early, the Accommodation Provider is entitled to demand the full agreed price for the entire duration of the Guest's stay.

6. Termination of the accommodation contract
6.1. No later than 3 months before the agreed date of the Guest's arrival, the Host may terminate the accommodation contract without giving a reason, by unilateral declaration for materially justified reasons, unless otherwise agreed.

6.2. No later than 1 month before the agreed date of the Guest's arrival, the Guest may terminate the accommodation contract without giving a reason, by unilateral declaration for materially justified reasons, unless otherwise agreed. In this case, no cancellation fees are paid.

6.3. The guest is entitled to terminate the accommodation contract even earlier than 1 month before the planned date of arrival, but only on the condition that he pays the cancellation fees in the manner and in the amount specified in paragraph 5.1. of these General Terms and Conditions.

6.4. If the Guest leaves early, the Accommodation Provider is entitled to demand the full agreed price for the entire duration of the Guest's stay.

7. Rights and obligations of the guest
7.1. During the stay, the guest is entitled to use the rented premises and facilities of the accommodation company in the usual way, which guests can normally use without special conditions, and has the right to the usual service. Other rights are governed by hotel rules and regulations.

7.2. The Guest is obliged to comply with the hotel rules, which are available from the Host, during the entire stay with the Host.

7.3. The guest is obliged to behave in such a way as not to disturb other accommodated guests.

7.4. The Guest is liable to the Host for any damage caused by him or other persons who use the Host's services knowingly or at the will of the contractual partner.

8. Rights and obligations of the accommodation provider
8.1. The host is obliged to provide the guest with the agreed services in the agreed scope, in the usual way.

9. Liability for damage to items brought in
9.1. The Host is not responsible for any damage to jewelry, money and other valuables brought into the Host's premises.

9.2. The lodger is responsible for damage to other items brought in in the manner established by the Civil Code as amended.

10. Stay of the animal
10.1. Animals may stay in the accommodation facility only with the prior consent of the Host and in any case for a special fee.

10.2. The guest who has an animal with him is obliged to properly care for this animal during his stay.

10.3. The guest is responsible for all damages caused by brought animals.

10.4. A more detailed definition of the stay of animals and their movement in the accommodation facility is provided by the hotel rules.

11. Place of performance, place of court, choice of law, others
11.1. The place of performance is the place of accommodation of the Host.

11.2. The rights and obligations of the contracting parties, including the conclusion of the accommodation contract, its validity and effectiveness, are governed by the legal order of the Czech Republic, in particular Act No. 40/1964 Coll., Civil Code, as amended.

11.3. The contracting parties undertake to resolve any disputes arising from or in connection with the accommodation contract in principle amicably. The contracting parties further agree that if they do not resolve any dispute or claim arising from the accommodation contract amicably, the general court of the Accommodation Provider will be responsible for deciding disputes.

Cancellation Policy

The customer can cancel the reservation by e-mail.
Cancel fees
Cancellation 30 days or more before the start of the stay ... free of charge, full refund of the deposit paid
Cancellation 7 to 29 days before the start of the stay ... 50% of the amount of the paid deposit
Cancellation less than 7 days before the start of the stay ... 75% of the amount of the deposit paid
Cancellation less than 3 days before the start of the stay ... 100% of the deposit paid

Helena Grygarová ID 49600141, with registered office 28.října 602 Lipník nad Bečvou email: info@penzioungrygaru.cz phone: +420721877658, (hereinafter referred to as "operator" or "administrator") processes in accordance with Regulation of the European Parliament and Council (EU) no. The following personal data:
name surname
e-mail adress
telephone number

The above-mentioned personal data must be processed for the processing of orders and other fulfillment of the contract, if a contract is concluded between you and the accommodation provider. Such processing of personal data is made possible by Article 6 paragraph 1 letter b) Regulation – processing is necessary for the fulfillment of the contract.

The host also processes this data for the purpose of registering the contract and any future exercise and defense of the rights and obligations of the contracting parties. The retention and processing of personal data is for the above-mentioned purpose for a period of 10 years from the realization of the last part of the performance according to the contract, unless another legal regulation requires the retention of contractual documentation for a longer period. Such processing is possible on the basis of Article 6 paragraph 1 letter c) and f) Regulation - processing is necessary to fulfill a legal obligation and for the purposes of the administrator's legitimate interests.

The processing of personal data is carried out by Helena Grygarová, i.e. the administrator of personal data. Personal data for this controller are also processed by processors:
Provider of the Trevlix reservation system, operated by ASCON IT, s.r.o., registered office at V Zátiší 810/1, Mariánské Hory, 709 00 Ostrava;
Personal data will not be transferred to third countries outside the EU.

4. According to the Personal Data Protection Act, you have the right to:
• request information from us on what personal data we process,
• request us to delete this personal data - however, this deletion will result in the termination of negotiations on the contract,
in case of doubt regarding compliance with obligations related to the processing of personal data, contact us or the Office for Personal Data Protection.

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